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Automation and artificial intelligence
A custom AI agent to automate repetitive tasks
We design an AI agent around your procedures, tools and working methods to accelerate repetitive operations while keeping you in control.
Custom-builtHuman approval
Designed for a repetitive, documented and measurable process, with human control over sensitive decisions.
Calling and prospecting scenarios are configured around your objectives, target audience, contact sources and team approvals. Sensitive situations are transferred to a person.
Custom AI agentAI telephone switchboard agent · AI business-process automation agent
Custom-builtConfigured around your processes
MultichannelTelephone, email, CRM and business tools
Continuous monitoringAdjustments and improvement with your team
Available configurations
An agent adapted to your organisation and objectives.
We configure its scenarios, rules, tone, access rights and limits around your processes.
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AI business-process automation agent
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AI follow-up agent
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AI prospecting agent
Scope of work
Practical assignments integrated into your production.
The scope is agreed at the start and then adjusted with your account manager.
Reception and qualification of incoming calls
Telephone switchboard and request routing
Automation of repetitive administrative tasks
Automated telephone or email follow-ups
Telephone prospecting and appointment setting
Automatic report generation
CRM updates after each interaction
Information classification, extraction and transmission
Practical use cases
When can we support you?
These scenarios are illustrative. Find the situation closest to yours; the benefits shown are expected effects to be confirmed during scoping.
01Incoming calls
Handle incoming calls and common requests
Situation
A company receives many repetitive calls for appointments, contact requests or frequently asked questions.
Our support
The AI agent answers using approved scenarios, identifies the need, collects contact details, offers an appointment and sends a report to the relevant team.
Expected benefits
- Requests handled more consistently
- Useful information collected from the first contact
- Human teams involved when the situation requires them
02Prospecting & follow-ups
Automate prospecting and follow-ups
Situation
The company has a list of prospects or customers to call back, but its sales team lacks the time to make every follow-up.
Our support
The AI agent makes calls using the approved script, qualifies interest, performs follow-ups and passes relevant opportunities to the sales team.
Expected benefits
- Follow-ups performed more consistently
- Opportunities qualified before handover
- Salespeople focused on high-value conversations
03Administrative automation
Automate repetitive administrative tasks
Situation
Teams spend too much time copying information, updating the CRM, preparing reports or sending reminders.
Our support
A custom AI solution automates the operations defined with the client while retaining human approval for important decisions.
Expected benefits
- More consistent data entry and reports
- Business tools updated automatically
- Teams focused on higher-value work
Working environment
Your tools, your procedures, our expertise.
Your AI agent connects to your environment. We adapt its access, scenarios and monitoring to your constraints.
OpenAIClaudeOdooCRMIP telephonyEmailBusiness APIsWebhooksAnd many more…
We work with the 20 best-known software tools in each service area and adapt the selection to your actual environment.
Transparency & compliance
Identifiable, governed AI with human handover.
The framework is agreed before launch and adapted to the country, channel, audience and source of contacts.
- People are clearly informed when they interact directly with AI in the situations where this information is required.
- Scoping documents the target audience, contact sources, scenarios, qualification criteria and requests to end a call before any campaign.
- Sensitive, uncertain or out-of-scope requests are handed over to a person under approved rules.
Our commitment
Your AI agent remains controlled, monitored and adaptable.
01. ScopingWe identify the tasks, rules, tools and cases that must remain human.
02. ConfigurationThe agent is configured around your scripts, procedures and communication tone.
03. TestingScenarios are tested with your team before launch.
04. OptimisationResults are monitored to progressively adjust responses and automation.
FAQ Custom AI agent
Useful answers before getting started.
It is an agent configured around your scenarios, rules, tone, tools and the situations that must be transferred to a person.
Your need, your custom agent
Let’s discuss your custom AI agent.
A 15-minute conversation is enough to understand your needs and recommend the right organisation.